# Job roles ## Roles at Deeson. This page describes the job roles that we have at Deeson. First up, a definition before reading this page: *Job roles* set expectations for the project, client and company, and ensure someone is covering all the different aspects of what we do. Job roles are defined in terms of 'impacts' in a job scorecard – things that a team member does which make a difference to the business. In some cases, individuals will perform more than one of the roles on a project. As an individual's career progresses, they are likely to take on more roles. This allows individuals to grow and develop professionally by moving into new areas and working on new skills. ### Shared accountabilities. Here are the specific accountabilities we all share, regardless of our job title and role on any specific project: * Your own capacity. * Your own capability. * Supporting your colleagues. * Following company processes. ### Roles and scorecards. At Deeson, each job role has a job scorecard. This sets out what impact we expect a team member to have in a particular role and is used in 1:1s, impact scoring and professional development planning. The roles and job scorecards are shown below: #### Technical Chapter. * [Developer](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2F34d2ca9d-8273-49af-85c7-1e2585242c2c_job+scorecard+-+developer.pdf) * [Senior Developer](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2F2cf7f282-463a-4c3e-85e9-451f1ef605dc_job+scorecard+-+senior+developer.pdf) * [Lead Developer](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2Fa567627c-b185-4d64-94b6-ba60fa0c8a1c_job+scorecard+-+lead+developer.pdf) * [Development Manager](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2Fbfaf994f-5312-480a-9afd-8d3d8f68ebe0_job+scorecard+-+development+manager.pdf) * [Technical Director](https://deeson-handbook.cdn.prismic.io/deeson-handbook/dd5ab698-f96e-483d-b7e5-d1a522a15cb6_Deeson+LT+scorecards+-+November+2019+.pdf) (member of agency leadership team) #### Design Chapter. * [UX Designer](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2F3f726f21-7145-4fa7-a2c4-3d5fea3c08a2_job+scorecard+-+user+experience+analyst.pdf) * [User Researcher](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2F1ed08442-2288-40f9-b058-37473ba21cf2_job+scorecard+-+user+researcher.pdf) * [Designer](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2Fa5ecb6af-a95d-47b7-88d8-92d9491aeb98_job+scorecard+-+designer.pdf) * [Creative Lead](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2Fc60aade4-9042-4f5a-b1db-b51acf4ce08b_job+scorecard+-+creative+lead.pdf) * [Strategist](https://deeson-handbook.cdn.prismic.io/deeson-handbook/c805bb25-5e56-4358-a15f-ca3f127a22c6_Job+scorecard+-+Head+Strategist.pdf) * [Strategy Director ](https://deeson-handbook.cdn.prismic.io/deeson-handbook/dd5ab698-f96e-483d-b7e5-d1a522a15cb6_Deeson+LT+scorecards+-+November+2019+.pdf)(member of agency leadership team) #### Delivery Chapter. * [Delivery Manager](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2F6bf973da-7bdc-4360-bb96-1318042528ac_job+scorecard+-+delivery+manager.pdf) * [Delivery Director](https://deeson-handbook.cdn.prismic.io/deeson-handbook/dd5ab698-f96e-483d-b7e5-d1a522a15cb6_Deeson+LT+scorecards+-+November+2019+.pdf) (member of agency leadership team) #### Commercial Chapter. * [Account Manager](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2Ff3d8fb93-5d80-4cf0-865a-cf9205b76f04_job+scorecard+-+account+manager.pdf) * [Commercial Director](https://prismic-io.s3.amazonaws.com/deeson-handbook/85570610-dc0a-4850-9ea3-d6bf28766e9e_Job+scorecard+-+Commercial+Director+%28no+ad%29.pdf) #### Other roles. * [Finance and Operations Manager](https://deeson-handbook.cdn.prismic.io/deeson-handbook/dd5ab698-f96e-483d-b7e5-d1a522a15cb6_Deeson+LT+scorecards+-+November+2019+.pdf) (member of agency leadership team) * [Finance and Operations Assistant](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2F024dc81a-8c97-4aa8-8086-b8f0f52bbf90_job+scorecard+-+finance+%26+operations+assistant.pdf) * [Finance Director](https://deeson-handbook.cdn.prismic.io/deeson-handbook%2F3fb60b6b-d695-469c-963c-24be2aecf195_job+scorecard+-+finance+director+%28fd%29.pdf) * [Managing Director](https://deeson-handbook.cdn.prismic.io/deeson-handbook/dd5ab698-f96e-483d-b7e5-d1a522a15cb6_Deeson+LT+scorecards+-+November+2019+.pdf) (member of agency leadership team) #### Chapter Lead. At Deeson, everyone is a member of a Chapter that supports their specialism. The Chapter Lead is a senior role that supervises the development of the Chapter’s approach and skills. * Ensuring the quality of Chapter output on client and internal projects. * Establishing, sharing and maintaining professional best practice within the Chapter. * Promoting thought leadership outside the agency. * Encouraging new team members to achieve a successful first year. * Ensuring billability of the Chapter. * Delivering professional learning and coaching for Chapter members. * Acting as the senior expert for complex and tricky problems. * Taking responsibility for innovation, R\&D and creativity within the Chapter *Dan James* is the Chapter Lead for the Technical Chapter. *Holly Davis* is the Chapter Lead for the Delivery Chapter (agile project management). *Magali Bourcy* is the Chapter Lead for the Commercial Chapter. *Sarah Harris* is the Managing Director. 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