Reference information

• ​Team contact details​

Processes and templates.

• ​The Deeson project blueprint – template​

• ​Discovery process​

• ​Standard terms and conditions​

• ​New business process​

• ​Sales invoicing​

• ​VAT on sales​

• ​Credit control​

• ​Receipt Bank processing and approvals​

Company tools.

• ​Slack​

• ​ReceiptBank​

• ​Xero​

• ​Harvest – digital agency and publishing​

• ​Forecast​

• ​Webmail​

• ​JIRA​

• ​Bamboo​

Tracking documents.

• ​Monthly IT self-assessment​

• ​Company tool list/asset register​

• ​Workstation health and safety assessment tracker​

Policies and procedures.

• ​Deeson company policies​

• ​Guidelines for client service using Slack​

• ​ISO9001 Quality Manual and Procedures​

• ​Laptop retention and disposal policy​

• ​Credit control procedure​

​​​ The Deeson Handbook is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.