# Reference information

* [Team contact details](https://deeson-agency.slack.com/team)

### Processes and templates.

* [The Deeson project blueprint – template](https://docs.google.com/document/d/1fqNkhTgEo6OZj8ewQAioTqbjDWq61cxRIN3FjDsQvMg/edit)
* [Discovery process](https://docs.google.com/document/d/1ugutCc-e7LvaPNYw3X7T2pEwz2KulCzc2TWGpa-5mAw/edit#heading=h.dglinb4whg2q)
* [Standard terms and conditions](https://docs.google.com/document/d/1AqcHf5br2mpxLUTZ9GqucezAgr3oCto8drbpARhmOGY/edit)
* [New business process](https://docs.google.com/presentation/d/12YKQqMV48oZx2KfD0qqJaE9ZIVrtw3yRx1hz7jwRmj0/edit#slide=id.p)
* [Sales invoicing](https://docs.google.com/a/deeson.co.uk/document/d/1QKJJlfy5BblQubMPqO5rzXKMu-2fOUhTV7SxkujYZT4/edit?usp=sharing)
* [VAT on sales](https://docs.google.com/a/deeson.co.uk/document/d/1MKHBouEOuleBEbsEQ1OcPvFd7Cxt8PSCjoIq87Eh-tY/edit?usp=sharing)
* [Credit control](https://docs.google.com/a/deeson.co.uk/document/d/1ZWoGo36sHdvDMckzwpH-sMzH-Flh8JbqMo7mE1YnG_o/edit?usp=sharing)
* [Receipt Bank processing and approvals](https://docs.google.com/a/deeson.co.uk/document/d/1rcH04NgsdDK5ZS4bwNm8WpXStKlsZXeRzRpuJknuf4E/edit?usp=sharing)

### Company tools.

* [Slack](https://deeson-agency.slack.com/messages)
* [ReceiptBank](https://app.receipt-bank.com/login)
* [Xero](https://www.xero.com/uk/)
* [Harvest – digital agency and publishing](https://deesonemedia.harvestapp.com/overview)
* [Forecast](https://forecastapp.com/89482/schedule/team)
* [Webmail](https://www.google.com/a/deeson.co.uk)
* [JIRA](https://deeson.atlassian.net/login)
* [Bamboo](https://deeson.bamboohr.co.uk/)

### Tracking documents.

* [Monthly IT self-assessment](https://docs.google.com/spreadsheets/d/1ZBjz9jYl5sqNLzsO4WJjST_r5g-La7UZ8XI2UG8Umf0/edit#gid=0)
* [Company tool list/asset register](https://docs.google.com/spreadsheets/d/1jOTBKmHVrgcQGbvAVt8ta7c1UtK7pZeAhwgr6auuCfo/edit#gid=0)
* [Workstation health and safety assessment tracker](https://docs.google.com/spreadsheets/d/18eoDaLypltd8A2Dt177XMn0RZe-LhqxV3-a-nGUcaXE/edit#gid=0\&vpid=A1)

### Policies and procedures.

* [Deeson company policies](https://docs.google.com/document/d/1rGy0i56tOjmohsM8lfkFboq1F4Wyi0jkwyL6VHr3Q0M/edit)
* [Guidelines for client service using Slack](https://docs.google.com/document/d/1PWLrExVQiR6wS0a52i7AYzX8FaiWYmSMOcKsPWg322g/edit)
* [ISO9001 Quality Manual and Procedures](https://drive.google.com/a/deeson.co.uk/folderview?id=0B0GQKUgEHXldYXY1d01ha1VaRkU\&usp=sharing)
* [Laptop retention and disposal policy](https://docs.google.com/document/d/1yMDWQCJDbgxQkSu9sMvPsBLjeOTDxKGOYhNrbnUQe3M/edit)
* [Credit control procedure](https://docs.google.com/document/d/1ZWoGo36sHdvDMckzwpH-sMzH-Flh8JbqMo7mE1YnG_o/edit?ts=57398cf2)

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The Deeson Handbook is licensed under a [Creative Commons Attribution-ShareAlike 4.0 International License](https://creativecommons.org/licenses/by-sa/4.0/).